Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Identification Data: name, billing and shipping addresses, phone number, and email address.
- Account Information: username, password, and account preferences.
- Payment Data: credit/debit card details, billing records, and transaction history.
- Shipping & Package Information: package descriptions, declared values, weight, size, photos (if requested), and courier details.
- Technical Data: IP address, browser type, device information, and website usage analytics.
How We Use Your Information
We use your information to:
- Provide, operate, and improve our forwarding and logistics services.
- Verify your identity and prevent fraud.
- Process orders, payments, and refunds securely.
- Prepare customs declarations and comply with international shipping laws.
- Communicate important updates about your shipments and account.
- Enhance our website functionality and improve customer experience.
Data Sharing with Third Parties
We do not sell or rent your personal information. However, in order to provide our services effectively, we may share your information with:
- Shipping carriers: such as DHL, FedEx, UPS, USPS, and other couriers.
- Payment processors: to securely handle transactions.
- Customs and regulatory authorities: when required by law.
- Service providers: including IT, hosting, analytics, and fraud prevention vendors under strict confidentiality agreements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website performance. You may adjust your browser settings to refuse cookies, but this may limit functionality of our site.
Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, data is securely deleted or anonymized.
International Data Transfers
Because A+ Services US serves customers worldwide, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws through safeguards such as encryption and contractual commitments.
Data Security
We implement industry-standard safeguards including SSL encryption, secure servers, access restrictions, and regular monitoring to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to:
- Request access to your personal information.
- Update or correct inaccurate data.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
To exercise your rights, please contact us at {company email}.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal requirements, industry practices, or improvements to our services. Any updates will be posted on this page with the date of revision clearly indicated.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is used, please contact us:
- Phone: (786) 469-6169
- Email: mail@aplusserviceus.com
- Address: 1688 Meridian Ave, Miami Beach, FL 33139